Welcome to www.feedthechildren.org.au

Your use of our website is governed by the Terms of Use, and by your use of our website you accept and acknowledge this privacy policy.

Our website is not directed to or otherwise promoted for use by children under the age of sixteen (16). We or third-parties acting on our behalf do not knowingly collect or use any personal information of anyone under the age of sixteen (16).

1. What Personal Information We Collect

You may be asked to provide information that can be used to identify you (your "Personal Information") when you respond to certain inquiries or choose to use certain sections of our website. This information may include, but is not limited to, your name, address, telephone number, e-mail address, and, where appropriate, credit card number. Also, when you visit our website, we or third-parties acting on our behalf will place a "cookie" - a text file containing a randomly assigned number on your computer - so that we have the ability to customize the look and feel of our website for you. You are always free to decline our cookies if your browser permits, although doing so may impede your use of certain of our website's features.  Using embedded tracking technology, we or third-parties acting on our behalf will also collect a variety of other information regarding your usage of our website, including your IP address, your username, your session ID, the name of the browser you are using, information regarding web pages you view, and information regarding referring web pages, when you access our website.

2. How We Use Your Personal Information

Not surprisingly, much of the value that we provide through our website requires the use of your Personal Information. To be specific, we or third-parties acting on our behalf use your Personal Information in the following ways:
1. to customize the look and feel of our website for you;
2. to internally monitor our customers' usage of the various aspects of our website in order to enhance the products and services that we currently or will offer in the future;
3. to send you material about topics on which you have requested more information; and
4. to provide you with technical and other support.
5. Administer and manage our mailing appeals
6. Inform you about our work in the community
7. Provide information to Government and regulatory authorities and other organisations, as required or authorised by law.  (Eg. Australian Taxation Office if required)
8. To research and develop our appeals for funds

Feed The Children Australia collects and stores information about donors to:
• maintain contact with our Donors
• inform supporters about the role and extent of our work and programs
• comply with necessary business and accounting standards
• comply with Australian Taxation Office requirements.

While we or third-parties acting on our behalf use information about our users on an aggregated basis and will often share such data with unaffiliated third parties, this information, by its aggregate nature, contains none of your Personal Information. When we refer to an "unaffiliated" third party, we mean one that (i) is not controlled by us, (ii) does not control us, and (iii) is not controlled by the same party controlling us.

3. When We Disclose Your Personal Information

Except as explicitly stated in this privacy policy, we or third-parties acting on our behalf will not disclose to unaffiliated third parties any of your Personal Information without first obtaining your consent. We or third-parties acting on our behalf do and will continue to disclose your Personal Information to unaffiliated third parties in the following circumstances:

1. if required by law, regulatory or court order, or legal process;
2. if we determine that doing so would be in the public interest (i.e., if we were to suspect that you were using our website in connection with the commission of a crime);
3. in connection with a sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of our company;
4. if you provide such information to us in connection with a promotion of a good or service offered by a third party, for purposes of such promotion, including, without limitation, sharing such information with that third party;
5. to provide you with certain services on our website that are provided by such parties, as reasonably required to provide such services and;
6. in the context of working with third-party contractors engaged by us in the provision of our website or related matters.

Sharing your information

We disclose information to external service providers such as:
• mailing houses
• Information technology service providers.

These companies are strictly prohibited from using this information for any other purpose. We do not supply our database information to other marketing organisations.

How you can access your information

You have the right to access your personal information, subject to some exceptions allowed by law.  If you would like to, please let us know.  For security reasons you will be asked to put your request in writing.  To enable us to verify your request we require you to advise the following:

• Your Donor Number
• Address
• Full name
• Phone number.

A fee is not normally charged for providing information to you.  We reserve the right to charge for any extraordinary cost incurred in providing you with a copy of information about you held in our records.

After we or third-parties acting on our behalf disclose your Personal Information to unaffiliated third parties in such instances, we can no longer control the use or further disclosure of your Personal Information. Consequently, we or third-parties acting on our behalf will not be responsible to you for such use or further disclosure.

4. Correcting Your Information

You can ensure that your account information is correct and current by reviewing and updating it at any time. You may do so as often as necessary by sending us an e-mail, and we will assist you in updating your information.

5. Security

We and third-parties acting on our behalf take precautions involving physical, electronic, and managerial controls to protect from loss, misuse, unauthorized access or disclosure, and alteration any of your Personal Information in our possession. We or third-parties acting on our behalf may employ industry-standard Secure Sockets Layer encryption when requesting certain financial Personal Information from you. We or third-parties acting on our behalf do not, however, use such encryption during your day-to-day use of our website. You should note that the confidentiality of any information transmitted over the Internet cannot be guaranteed.

6. Links to Other Sites

You should be aware that this privacy policy applies only to our website. Importantly, it does not apply to any other web or other sites to which a link may be provided as part of our website. We cannot control and are not responsible for the actions of third parties operating such sites. You should not take the existence of an affiliation with, or a link from, our website to any such other site to mean that it has a privacy policy similar to this one. You should review the privacy policy of any such site.

7. Changes to this Policy

As our business is a very dynamic one, we need to be able to make revisions to this privacy policy. Consequently, we reserve the right to change this privacy policy at any time. You should check this location for any updates and other changes.

Donor Privacy Policy

Feed The Children Australia takes your privacy seriously and treats all financial information about any transaction you have with Feed The Children Australia as highly confidential. In addition, Feed The Children Australia does not share e-mail addresses or phone numbers of any of our donors or constituents.